| Server Access Regulations |
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 As part of our service and to maintain a stable network we have set the following rules for accessing customer servers.  The rules are made in order to protect your data and your server and all customer servers. Due to our experience with the Bind hack we will be closely monitoring all servers and we will regularly access servers to make sure that you have not been hacked.  We will access your server if:  We suspect your server has been hackedSubject to the terms and conditions of this Agreement, Total will provide to Customer the Web hosting and/or related services described in the plan selected by Customer from Total then published list of services offered from time to time ("Services"). The specific plan of Services to be provided initially to Customer shall be as selected in the Order and thereafter as established through correspondence between Customer and Total. Customers must be over 18 years of age. Total reserve the right to ask for proof of age (in the form of a valid passport or photo driving license) and to carry out checks to verify the information provided.  We are getting reports that your server is port scanningYou are not allowed to port scan anyone other than your own machines or network. If your server has been compromised by a hacker they usually start port scanning other servers and we then get the reports causing us to suspect your server.  We notice an unusual high amount of data transferOnce in a while we will check all the servers and monitor the most active servers as they are most likely to have illegal software or to have been hacked. We perform port scans on the servers and will investigate servers with suspicious ports open (anything over port 10000).  We receive complaints about spamming or other violations of our Terms & ConditionsSpammers are rarely hackers and please be aware that we are required by our backbone carriers to police and monitor spamming strictly. If you are deliberately spamming you risk loosing your server. |